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New Pilot Reduces Electricity Costs in “Energy Burdened” Neighborhoods

Xcel Energy customers in certain Minnesota neighborhoods may soon see a reduction on their electric bills through a new Automatic Bill Credit (ABC) Pilot Program approved by the Minnesota Public Utilities Commission (PUC).


What Is the Automatic Bill Credit Program?

The ABC Program is a two-year pilot designed to help households facing higher-than-average energy costs. Instead of requiring customers to apply, Xcel will automatically provide a bill credit to eligible households.

The program focuses on lowering the “energy burden”—the percentage of household income spent on energy. In Minnesota, the average energy burden is about 2%. When it exceeds 6%, it is considered high. The program sets a target of about a 4% energy burden for participating neighborhoods.


Who Is Eligible?

Eligibility is based on where a customer lives, not on individual income applications.

Customers do not need to apply—the credit will appear automatically on their bill if their address is included.


How Much Is the Credit?

The credit amount is calculated by comparing:

The difference becomes the annual credit, applied evenly to each household in the block. Individual usage may vary, but the credit is uniform within each area.


How Is the Program Funded?

The two-year pilot will cost about $4.1 million annually. Funding will come from federal settlement payments that Xcel receives, which are normally refunded to all customers.

As a result, households outside the program may see slightly lower refunds—estimated at less than $1.50 per year.


Key Takeaways for Customers


Next Steps


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